What is your working time?

Company working time lasts from 8:00 to 17:00 Beijing time but we would be online all the time after work and phone number would be online in 24 hours.

How long can I get response if send inquiries?

During work time, we would response in 30 minutes and during off work time, we would reply less in 2 hours.

Do you have after-sales service?

Absolutely. We offer one year warranty for all products and if any problems happened during warranty time, we would offer free maintenance.

Do you have the right of handing import and export?

Yes, we do.

How do we make payment to you?

T/T, L/C, DP, DA, Paypal, trade assurance and credit card are available.

Are you a trading company or factory?

Yes, we are the original manufacturer in Ningbo Yuyao city, with our own R&D team.

What is the HS code of your products?

HS code: 8517709000

How can I get some samples?

Samples are available and the delivery time is 3 working days.

What is your fastest delivery time?

Our standard delivery time is 15 working days, but it depends the order quantity and our stock condition.

What information do you need for a quotation? Do you have a price list?

We need your purchasing quantity and special request of products, if you have. We have no price list for all goods now as every customer has different request of goods, so we need evaluate the cost according to customer’s request.

What is your MOQ?

Our MOQ is 100 units but 1 unit is also acceptable as sample.

What certificates do you need for these goods?

CE, Waterproof test report, working life test report and other certificate which customer needs could be made accordingly.

What is the package of goods?

Normally we use 7 layers carton to pack goods and pallets is also acceptable if customer needs.

Do you do OEM or ODM?


Does your product support third-party inspection, as SGS?

Certainly. We request sales inspect your goods too before shipment.