Company working time lasts from 8:00 to 17:00 Beijing time but we would be online all the time after work and phone number would be online in 24 hours.
During work time, we would response in 30 minutes and during off work time, we would reply less in 2 hours.
Absolutely. We offer one year warranty for all products and if any problems happened during warranty time, we would offer free maintenance.
Yes, we do.
T/T, L/C, DP, DA, Paypal, trade assurance and credit card are available.
Yes, we are the original manufacturer in Ningbo Yuyao city, with our own R&D team.
HS code: 8517709000
Samples are available and the delivery time is 3 working days.
Our standard delivery time is 15 working days, but it depends the order quantity and our stock condition.
We need your purchasing quantity and special request of products, if you have. We have no price list for all goods now as every customer has different request of goods, so we need evaluate the cost according to customer’s request.
Our MOQ is 100 units but 1 unit is also acceptable as sample.
CE, Waterproof test report, working life test report and other certificate which customer needs could be made accordingly.
Normally we use 7 layers carton to pack goods and pallets is also acceptable if customer needs.
Both.
Joiwo sales team will quote within 2 hours after getting your inquiry and requirement no matter working day or weekend. If you are very urgent, please contact us via phone call,email, or whatsapp.
Joiwo is not only industrial telecommunication device manufacturer, but also professional telecom integrator.
Yes (size/material/logo/etc), Could do OEM and ODM design, signed technical agreement before mass production.
Yes,Joiwo goods sell to over 70 countries all over the world, very popular for government projects because of competitive price, high quality and complete solution.
24-hour response with repair/replacement/refund solutions.Joiwo offer Two year warranty for all products and if any problems happened during warranty time, we would offer free maintenance.
1).Confirm with Joiwo team for the best model number,quantity, function and and other special requirements.
2).Proforma Invoice will be made and send for your approval.
3).Productions will be arranged upon receipt of your approval and payment or deposit.
4).Goods will be delivered on time as stated on the proforma invoice.
5) Continue support for the import and export customers clearance for our clients.
At Joiwo, we implement a rigorous multi-stage testing process across all departments—from material procurement (IQC) to final product inspection (OQC)—including IPQC, FQC, and sales representative reviews. This ensures every industrial telephone unit or system device,component meets stringent quality standards before shipment. Additionally, we welcome third-party inspections conducted by your appointed auditors.
Normally, the production time of samples are about 7 days and the production time of order is about 15-20 days. The production time depends on the quantities of your order.
Joiwo products meet ATEX, CE,FCC,ROHS,ISO9001 and other international standards, serving 70+ countries worldwide.
We have 1-year warranty of keypads and will offer you the complete after-sales service plan.